Using the Civitas App to allow residents to take pictures of drain leakages or hazardous waste and alert the municipality using location services to improve the response time of the municipality. Residents can also make crime alerts through Civitas and monitor traffic congestion. This will improve service delivery within the municipality.
The project is a mobile phone application. The Nelson Mandela Bay, as well as the rest of South Africa, is currently experiencing water shortages. The app allows for a resident to take pictures of damaged water pipes and drain leakages and upload the images onto the app to quickly and efficiently to inform the municipality of the location of the leaks and for municipal workers to efficiently remedy them.